https://dimewiki.worldbank.org/index.php?title=Phone_Surveys_(CATI)&feed=atom&action=historyPhone Surveys (CATI) - Revision history2024-03-28T19:42:35ZRevision history for this page on the wikiMediaWiki 1.37.2https://dimewiki.worldbank.org/index.php?title=Phone_Surveys_(CATI)&diff=8426&oldid=prevRoshni13khincha: /* Preparation */2022-04-05T19:58:46Z<p><span dir="auto"><span class="autocomment">Preparation</span></span></p>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Questionnaire.'''<br/> [[Preparing_for_Remote_Data_Collection#Survey_Instrument|Designing a phone survey]] is also slightly different from [[Questionnaire Design|designing a field survey]]. In case of a phone survey, the research team must manage the length of the survey, include additional requirements for verbal consent, and allow for '''audio audits'''. </div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Questionnaire.'''<br/> [[Preparing_for_Remote_Data_Collection#Survey_Instrument|Designing a phone survey]] is also slightly different from [[Questionnaire Design|designing a field survey]]. In case of a phone survey, the research team must manage the length of the survey, include additional requirements for verbal consent, and allow for '''audio audits'''. </div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Remote data collection protocols.'''<br/> Similarly, the [[Preparing_for_Remote_Data_Collection#Protocols|protocols for phone surveys]] are different from [[Survey Protocols|protocols for field surveys]]. Some of these differences are in terms of the team setup, communication protocols and data-quality checks.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Remote data collection protocols.'''<br/> Similarly, the [[Preparing_for_Remote_Data_Collection#Protocols|protocols for phone surveys]] are different from [[Survey Protocols|protocols for field surveys]]. Some of these differences are in terms of the team setup, communication protocols and data-quality checks.</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div># '''Pilot questionnaire and protocols.''' <br/> Similar to in-person surveys, a [[Pilot survey|pilot survey]] should be conducted with a keen eye on testing if the phrasing of the questions work over a phone call along with the time taken per survey. Piloting the protocols to be followed for remote data collection is also a recommended practice.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div># '''Pilot questionnaire and protocols.''' <br/> Similar to in-person surveys, a [[Pilot survey|pilot survey]] should be conducted with a keen eye on testing if the phrasing of the questions work over a phone call along with the time taken per survey. Piloting the protocols to be followed for remote data collection is also a recommended practice <ins style="font-weight: bold; text-decoration: none;">to ensure the logistics of network and audio connections can be followed without issues</ins>.</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Enumerator training.''' <br/>[[Preparing_for_Remote_Data_Collection#Enumerator_Training|Training enumerators]] is more challenging in the case of a work-from-home phone survey. For instance, when a pandemic like COVID-19 prevents the research team from training enumerators in-person, the research team must establish certain logistical and content-based changes to the training method. These changes include sharing recorded training sessions, preparing enumerators for follow-up questions from respondents, and discussing steps to keep respondents engaged.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Enumerator training.''' <br/>[[Preparing_for_Remote_Data_Collection#Enumerator_Training|Training enumerators]] is more challenging in the case of a work-from-home phone survey. For instance, when a pandemic like COVID-19 prevents the research team from training enumerators in-person, the research team must establish certain logistical and content-based changes to the training method. These changes include sharing recorded training sessions, preparing enumerators for follow-up questions from respondents, and discussing steps to keep respondents engaged.</div></td></tr>
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</table>Roshni13khinchahttps://dimewiki.worldbank.org/index.php?title=Phone_Surveys_(CATI)&diff=8425&oldid=prevRoshni13khincha: /* Preparation */ added note on piloting2022-04-05T19:54:11Z<p><span dir="auto"><span class="autocomment">Preparation: </span> added note on piloting</span></p>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''IRB approvals.'''<br/> In case of a phone survey, the research team must obtain [[Preparing for Remote Data Collection#IRB Approvals|IRB approvals]] for additional aspects like [[Informed Consent|oral consent]], [[Monitoring_Data_Quality#Random_audio_audits|audio audits]], and additional incentives for respondents. </div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''IRB approvals.'''<br/> In case of a phone survey, the research team must obtain [[Preparing for Remote Data Collection#IRB Approvals|IRB approvals]] for additional aspects like [[Informed Consent|oral consent]], [[Monitoring_Data_Quality#Random_audio_audits|audio audits]], and additional incentives for respondents. </div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Procurement.''' <br/> [[Procuring a Survey Firm|Procuring a survey firm]] involves drafting [[Survey Firm TOR|terms of reference (TOR)]], and [[Survey Budget|preparing a budget]] for each component of the survey process. The [[Preparing_for_Remote_Data_Collection#Procurement|procurement process]] should also reflect the fact that the data collection will be conducted over the phone, and not in-person. An example of additional costs in the case of phone surveys can be the cost of setting up a call-center for interviewers.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Procurement.''' <br/> [[Procuring a Survey Firm|Procuring a survey firm]] involves drafting [[Survey Firm TOR|terms of reference (TOR)]], and [[Survey Budget|preparing a budget]] for each component of the survey process. The [[Preparing_for_Remote_Data_Collection#Procurement|procurement process]] should also reflect the fact that the data collection will be conducted over the phone, and not in-person. An example of additional costs in the case of phone surveys can be the cost of setting up a call-center for interviewers.</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div># '''Questionnaire.'''<br/> [[Preparing_for_Remote_Data_Collection#Survey_Instrument|Designing a phone survey]] is also slightly different from [[Questionnaire Design|designing a field survey]]. In case of a phone survey, the research team must manage the length of the survey, include additional requirements for verbal consent, and allow for '''audio audits'''.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div># '''Questionnaire.'''<br/> [[Preparing_for_Remote_Data_Collection#Survey_Instrument|Designing a phone survey]] is also slightly different from [[Questionnaire Design|designing a field survey]]. In case of a phone survey, the research team must manage the length of the survey, include additional requirements for verbal consent, and allow for '''audio audits'''. </div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Remote data collection protocols.'''<br/> Similarly, the [[Preparing_for_Remote_Data_Collection#Protocols|protocols for phone surveys]] are different from [[Survey Protocols|protocols for field surveys]]. Some of these differences are in terms of the team setup, communication protocols and data-quality checks.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Remote data collection protocols.'''<br/> Similarly, the [[Preparing_for_Remote_Data_Collection#Protocols|protocols for phone surveys]] are different from [[Survey Protocols|protocols for field surveys]]. Some of these differences are in terms of the team setup, communication protocols and data-quality checks.</div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"># '''Pilot questionnaire and protocols.''' <br/> Similar to in-person surveys, a [[Pilot survey|pilot survey]] should be conducted with a keen eye on testing if the phrasing of the questions work over a phone call along with the time taken per survey. Piloting the protocols to be followed for remote data collection is also a recommended practice.</ins></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Enumerator training.''' <br/>[[Preparing_for_Remote_Data_Collection#Enumerator_Training|Training enumerators]] is more challenging in the case of a work-from-home phone survey. For instance, when a pandemic like COVID-19 prevents the research team from training enumerators in-person, the research team must establish certain logistical and content-based changes to the training method. These changes include sharing recorded training sessions, preparing enumerators for follow-up questions from respondents, and discussing steps to keep respondents engaged.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Enumerator training.''' <br/>[[Preparing_for_Remote_Data_Collection#Enumerator_Training|Training enumerators]] is more challenging in the case of a work-from-home phone survey. For instance, when a pandemic like COVID-19 prevents the research team from training enumerators in-person, the research team must establish certain logistical and content-based changes to the training method. These changes include sharing recorded training sessions, preparing enumerators for follow-up questions from respondents, and discussing steps to keep respondents engaged.</div></td></tr>
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</table>Roshni13khinchahttps://dimewiki.worldbank.org/index.php?title=Phone_Surveys_(CATI)&diff=8394&oldid=prevAvnish95: /* Additional Resources */2021-11-11T19:34:43Z<p><span dir="auto"><span class="autocomment">Additional Resources</span></span></p>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* J-PAL, [https://www.povertyactionlab.org/sites/default/files/files/2020/03/spouse-and-gender-relations-phone-survey-protocol.pdf Protocols for phone surveys]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* J-PAL, [https://www.povertyactionlab.org/sites/default/files/files/2020/03/spouse-and-gender-relations-phone-survey-protocol.pdf Protocols for phone surveys]</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* J-PAL South Asia, [https://www.povertyactionlab.org/sites/default/files/research-resources/2020/03/transitioning-to-CATI-Checklists.pdf Checklists and resources for transitioning to CATI]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* J-PAL South Asia, [https://www.povertyactionlab.org/sites/default/files/research-resources/2020/03/transitioning-to-CATI-Checklists.pdf Checklists and resources for transitioning to CATI]</div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* Sandra V. Rozo (World Bank), [https://blogs.worldbank.org/impactevaluations/tips-collecting-surveys-hard-reach-populations?CID=WBW_AL_BlogNotification_EN_EXT Tips for surveying hard-to-reach populations]</ins></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* SurveyCTO, [https://www.surveycto.com/videos/data-collection-and-phone-surveying/ Adapting to COVID-19]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* SurveyCTO, [https://www.surveycto.com/videos/data-collection-and-phone-surveying/ Adapting to COVID-19]</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* SurveyCTO, [https://www.surveycto.com/videos/phone-survey-bias-webinar/ Learn from IDinsight: Reducing Gender Bias in Phone Surveys]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* SurveyCTO, [https://www.surveycto.com/videos/phone-survey-bias-webinar/ Learn from IDinsight: Reducing Gender Bias in Phone Surveys]</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Tavneet Suri, [https://www.youtube.com/watch?v=ZMe_YU18BOI#action=share Webinar on adaptations for phone surveys]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Tavneet Suri, [https://www.youtube.com/watch?v=ZMe_YU18BOI#action=share Webinar on adaptations for phone surveys]</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[Category: Research Design]]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[Category: Research Design]]</div></td></tr>
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</table>Avnish95https://dimewiki.worldbank.org/index.php?title=Phone_Surveys_(CATI)&diff=8294&oldid=prevAvnish95: /* Additional Resources */2021-06-03T15:23:22Z<p><span dir="auto"><span class="autocomment">Additional Resources</span></span></p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 15:23, 3 June 2021</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Herath et al. (J-PAL Africa), [https://www.saldru.uct.ac.za/2019/09/27/surveying-young-workseekers-in-south-africa/ Blog post on increasing response rates in surveys]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Herath et al. (J-PAL Africa), [https://www.saldru.uct.ac.za/2019/09/27/surveying-young-workseekers-in-south-africa/ Blog post on increasing response rates in surveys]</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* IDinsight, [https://medium.com/idinsight-blog/reflections-on-reaching-women-over-the-phone-in-rural-india-29fffdbe296a Reflections on reaching women over the phone in rural India]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* IDinsight, [https://medium.com/idinsight-blog/reflections-on-reaching-women-over-the-phone-in-rural-india-29fffdbe296a Reflections on reaching women over the phone in rural India]</div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* IPA, [https://www.poverty-action.org/sites/default/files/publications/Case-Study-Ghana-Building-Rapport-and-Trust-Updated-May-2021.pdf Building Rapport and Trust in Phone Surveys]</ins></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* IPA, [https://www.poverty-action.org/sites/default/files/IPA-Policy-on-Restarting-Face-to-Face-Data-Collection.pdf Restarting face-to-face data collection]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* IPA, [https://www.poverty-action.org/sites/default/files/IPA-Policy-on-Restarting-Face-to-Face-Data-Collection.pdf Restarting face-to-face data collection]</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* IPA, [https://www.poverty-action.org/publication/remote-surveying-pandemic-handbook IPA Handbook: Remote Surveys in a Pandemic]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* IPA, [https://www.poverty-action.org/publication/remote-surveying-pandemic-handbook IPA Handbook: Remote Surveys in a Pandemic]</div></td></tr>
</table>Avnish95https://dimewiki.worldbank.org/index.php?title=Phone_Surveys_(CATI)&diff=8285&oldid=prevAvnish95: /* Additional Resources */2021-06-01T16:03:16Z<p><span dir="auto"><span class="autocomment">Additional Resources</span></span></p>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Additional Resources ==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Additional Resources ==</div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* Alemayehu et. al. (World Bank Group), [https://documents.worldbank.org/en/publication/documents-reports/documentdetail/859261622035611710/reducing-bias-in-phone-survey-samples-effectiveness-of-reweighting-techniques-using-face-to-face-surveys-as-frames-in-four-african-countries Reducing Bias in Phone Survey Samples]</ins></div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* Brubaker et. al. (World Bank Group), [https://documents.worldbank.org/en/publication/documents-reports/documentdetail/131501620912712969/representativeness-of-individual-level-data-in-covid-19-phone-surveys-findings-from-sub-saharan-africa Representativeness of Individual-Level Data in COVID-19 Phone Surveys]</ins></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Dabalen et. al. (World Bank Group), [https://openknowledge.worldbank.org/bitstream/handle/10986/24595/9781464809040.pdf General guide on conducting mobile phone panel surveys (MPPS)]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Dabalen et. al. (World Bank Group), [https://openknowledge.worldbank.org/bitstream/handle/10986/24595/9781464809040.pdf General guide on conducting mobile phone panel surveys (MPPS)]</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* DIME Analytics (World Bank), [https://paper.dropbox.com/doc/A-Guide-to-WFH-Data-Collection-AwiZ_7GxbzaF8aXCRri8qCAg-DVhtGiokwboliGBqmjYfS Guide to work-from-home data collection]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* DIME Analytics (World Bank), [https://paper.dropbox.com/doc/A-Guide-to-WFH-Data-Collection-AwiZ_7GxbzaF8aXCRri8qCAg-DVhtGiokwboliGBqmjYfS Guide to work-from-home data collection]</div></td></tr>
</table>Avnish95https://dimewiki.worldbank.org/index.php?title=Phone_Surveys_(CATI)&diff=8204&oldid=prevAvnish95: /* Communication */2021-05-06T17:34:03Z<p><span dir="auto"><span class="autocomment">Communication</span></span></p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 17:34, 6 May 2021</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Communication ==</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Communication ==</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>It is important to make sure that all members of the [[Impact Evaluation Team|research team]] communicate frequently and effectively. '''Communication''' becomes even more important in the case of '''remote surveys'''. Some guidelines to keep in mind are:</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>It is important to make sure that all members of the [[Impact Evaluation Team|research team]] communicate frequently and effectively. '''Communication''' becomes even more important in the case of '''remote surveys'''. Some guidelines to keep in mind are:</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* '''Clear protocols.''' Set up strong monitoring and communication protocols before starting with the survey. Test them during training and the [[Survey <del style="font-weight: bold; text-decoration: none;">pilot</del>|pilot]] to identify any gaps that might arise.</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* '''Clear protocols.''' Set up strong monitoring and communication protocols before starting with the survey. Test them during training and the [[Survey <ins style="font-weight: bold; text-decoration: none;">Pilot</ins>|pilot]] to identify any gaps that might arise.</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* '''Chain of command.''' Set up a clear chain of command, and make sure each enumerator knows who their first '''point of contact (POC)''' is on the research team.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* '''Chain of command.''' Set up a clear chain of command, and make sure each enumerator knows who their first '''point of contact (POC)''' is on the research team.</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* '''Check-in.''' Schedule regular calls to check-in with each enumerator, and to resolve any concerns they may have.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* '''Check-in.''' Schedule regular calls to check-in with each enumerator, and to resolve any concerns they may have.</div></td></tr>
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</table>Avnish95https://dimewiki.worldbank.org/index.php?title=Phone_Surveys_(CATI)&diff=8203&oldid=prevAvnish95: /* Preparation */2021-05-06T17:33:42Z<p><span dir="auto"><span class="autocomment">Preparation</span></span></p>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>The process of [[Preparing for Remote Data Collection|preparing for phone surveys]] involves some additional steps compared to the process of [[Preparing for Field Data Collection|preparing for field surveys]]. At each stage of this process, all members of the [[Impact Evaluation Team|research team]] and the [[Survey Firm|survey firm]]) must communicate clearly to ensure that the '''phone survey''' is conducted smoothly.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>The process of [[Preparing for Remote Data Collection|preparing for phone surveys]] involves some additional steps compared to the process of [[Preparing for Field Data Collection|preparing for field surveys]]. At each stage of this process, all members of the [[Impact Evaluation Team|research team]] and the [[Survey Firm|survey firm]]) must communicate clearly to ensure that the '''phone survey''' is conducted smoothly.</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Timeline.''' <br/> The '''research team''' must keep in mind that each step leading up to, and including the [[Primary Data Collection|data collection]] will take additional time in the case of a '''phone survey'''. Therefore they must account for this, and allocate more time for each step, for instance, keeping 3 weeks for a [[Timeline of Survey Pilot#Timeline of Survey Pilot|pre-pilot]] for a phone survey, instead of just 1-2 weeks for a [[Field Surveys|field survey]].</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Timeline.''' <br/> The '''research team''' must keep in mind that each step leading up to, and including the [[Primary Data Collection|data collection]] will take additional time in the case of a '''phone survey'''. Therefore they must account for this, and allocate more time for each step, for instance, keeping 3 weeks for a [[Timeline of Survey Pilot#Timeline of Survey Pilot|pre-pilot]] for a phone survey, instead of just 1-2 weeks for a [[Field Surveys|field survey]].</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div># '''IRB approvals.'''<br/> In case of a phone survey, the research team must obtain [[Preparing for Remote Data Collection#IRB Approvals|IRB approvals]] for additional aspects like [[Informed Consent|oral consent]], [[<del style="font-weight: bold; text-decoration: none;">Random Audio Audits</del>|audio audits]], and additional incentives for respondents. </div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div># '''IRB approvals.'''<br/> In case of a phone survey, the research team must obtain [[Preparing for Remote Data Collection#IRB Approvals|IRB approvals]] for additional aspects like [[Informed Consent|oral consent]], [[<ins style="font-weight: bold; text-decoration: none;">Monitoring_Data_Quality#Random_audio_audits</ins>|audio audits]], and additional incentives for respondents. </div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Procurement.''' <br/> [[Procuring a Survey Firm|Procuring a survey firm]] involves drafting [[Survey Firm TOR|terms of reference (TOR)]], and [[Survey Budget|preparing a budget]] for each component of the survey process. The [[Preparing_for_Remote_Data_Collection#Procurement|procurement process]] should also reflect the fact that the data collection will be conducted over the phone, and not in-person. An example of additional costs in the case of phone surveys can be the cost of setting up a call-center for interviewers.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Procurement.''' <br/> [[Procuring a Survey Firm|Procuring a survey firm]] involves drafting [[Survey Firm TOR|terms of reference (TOR)]], and [[Survey Budget|preparing a budget]] for each component of the survey process. The [[Preparing_for_Remote_Data_Collection#Procurement|procurement process]] should also reflect the fact that the data collection will be conducted over the phone, and not in-person. An example of additional costs in the case of phone surveys can be the cost of setting up a call-center for interviewers.</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Questionnaire.'''<br/> [[Preparing_for_Remote_Data_Collection#Survey_Instrument|Designing a phone survey]] is also slightly different from [[Questionnaire Design|designing a field survey]]. In case of a phone survey, the research team must manage the length of the survey, include additional requirements for verbal consent, and allow for '''audio audits'''.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div># '''Questionnaire.'''<br/> [[Preparing_for_Remote_Data_Collection#Survey_Instrument|Designing a phone survey]] is also slightly different from [[Questionnaire Design|designing a field survey]]. In case of a phone survey, the research team must manage the length of the survey, include additional requirements for verbal consent, and allow for '''audio audits'''.</div></td></tr>
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</table>Avnish95https://dimewiki.worldbank.org/index.php?title=Phone_Surveys_(CATI)&diff=8191&oldid=prevAvnish95: /* Data Quality */2021-05-06T17:10:45Z<p><span dir="auto"><span class="autocomment">Data Quality</span></span></p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 17:10, 6 May 2021</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* '''Back checks.''' Since a phone survey has fewer questions than a field survey, the supervisor can perform [[Back Checks|back checks]] on specific questions as well.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* '''Back checks.''' Since a phone survey has fewer questions than a field survey, the supervisor can perform [[Back Checks|back checks]] on specific questions as well.</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* '''Enumerator checks.''' Include more stringent [[Monitoring Data Quality#Enumerator Checks|checks on enumerator performance]] and share this feedback with enumerators regularly.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* '''Enumerator checks.''' Include more stringent [[Monitoring Data Quality#Enumerator Checks|checks on enumerator performance]] and share this feedback with enumerators regularly.</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* '''Audio audits.''' Insert [[<del style="font-weight: bold; text-decoration: none;">Random Audio Audits</del>|audio audits]] at predefined or random points of the survey. Then ask the '''supervisors''' to review the audio audits on a daily basis and cross-check the responses with the submitted forms. One way to do this is to create an audio audits form for the supervisor to fill while reviewing audio audits. </div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* '''Audio audits.''' Insert [[<ins style="font-weight: bold; text-decoration: none;">Monitoring_Data_Quality#Random_audio_audits</ins>|audio audits]] at predefined or random points of the survey. Then ask the '''supervisors''' to review the audio audits on a daily basis and cross-check the responses with the submitted forms. One way to do this is to create an audio audits form for the supervisor to fill while reviewing audio audits. </div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* '''Conference calls.''' If conference calls are feasible, the supervisor can shadow the enumerator a few times to ensure that the enumerator is following all guidelines. </div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* '''Conference calls.''' If conference calls are feasible, the supervisor can shadow the enumerator a few times to ensure that the enumerator is following all guidelines. </div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* '''Random tests.''' Ask the supervisor to call a few respondents at random to test if the enumerator actually called them.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* '''Random tests.''' Ask the supervisor to call a few respondents at random to test if the enumerator actually called them.</div></td></tr>
</table>Avnish95https://dimewiki.worldbank.org/index.php?title=Phone_Surveys_(CATI)&diff=8183&oldid=prevAvnish95: /* Additional Resources */2021-04-19T20:13:14Z<p><span dir="auto"><span class="autocomment">Additional Resources</span></span></p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 20:13, 19 April 2021</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Markus Goldstein (World Bank), [https://blogs.worldbank.org/impactevaluations/calling-it-in-using-phones-for-repeat-surveys Blog post on using phones for repeat surveys]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Markus Goldstein (World Bank), [https://blogs.worldbank.org/impactevaluations/calling-it-in-using-phones-for-repeat-surveys Blog post on using phones for repeat surveys]</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Herath et al. (J-PAL Africa), [https://www.saldru.uct.ac.za/2019/09/27/surveying-young-workseekers-in-south-africa/ Blog post on increasing response rates in surveys]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Herath et al. (J-PAL Africa), [https://www.saldru.uct.ac.za/2019/09/27/surveying-young-workseekers-in-south-africa/ Blog post on increasing response rates in surveys]</div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* IDinsight, [https://medium.com/idinsight-blog/reflections-on-reaching-women-over-the-phone-in-rural-india-29fffdbe296a Reflections on reaching women over the phone in rural India]</ins></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* IPA, [https://www.poverty-action.org/sites/default/files/IPA-Policy-on-Restarting-Face-to-Face-Data-Collection.pdf Restarting face-to-face data collection]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* IPA, [https://www.poverty-action.org/sites/default/files/IPA-Policy-on-Restarting-Face-to-Face-Data-Collection.pdf Restarting face-to-face data collection]</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* IPA, [https://www.poverty-action.org/publication/remote-surveying-pandemic-handbook IPA Handbook: Remote Surveys in a Pandemic]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* IPA, [https://www.poverty-action.org/publication/remote-surveying-pandemic-handbook IPA Handbook: Remote Surveys in a Pandemic]</div></td></tr>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* J-PAL South Asia, [https://www.povertyactionlab.org/sites/default/files/research-resources/2020/03/transitioning-to-CATI-Checklists.pdf Checklists and resources for transitioning to CATI]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* J-PAL South Asia, [https://www.povertyactionlab.org/sites/default/files/research-resources/2020/03/transitioning-to-CATI-Checklists.pdf Checklists and resources for transitioning to CATI]</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* SurveyCTO, [https://www.surveycto.com/videos/data-collection-and-phone-surveying/ Adapting to COVID-19]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* SurveyCTO, [https://www.surveycto.com/videos/data-collection-and-phone-surveying/ Adapting to COVID-19]</div></td></tr>
<tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* SurveyCTO, [https://www.surveycto.com/videos/phone-survey-bias-webinar/ Learn from IDinsight: Reducing Gender Bias in Phone Surveys]</ins></div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Tavneet Suri, [https://www.youtube.com/watch?v=ZMe_YU18BOI#action=share Webinar on adaptations for phone surveys]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Tavneet Suri, [https://www.youtube.com/watch?v=ZMe_YU18BOI#action=share Webinar on adaptations for phone surveys]</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[Category: Research Design]]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>[[Category: Research Design]]</div></td></tr>
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</table>Avnish95https://dimewiki.worldbank.org/index.php?title=Phone_Surveys_(CATI)&diff=8159&oldid=prevAvnish95 at 14:56, 13 April 20212021-04-13T14:56:54Z<p></p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 14:56, 13 April 2021</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* SurveyCTO, [https://www.surveycto.com/videos/data-collection-and-phone-surveying/ Adapting to COVID-19]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* SurveyCTO, [https://www.surveycto.com/videos/data-collection-and-phone-surveying/ Adapting to COVID-19]</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Tavneet Suri, [https://www.youtube.com/watch?v=ZMe_YU18BOI#action=share Webinar on adaptations for phone surveys]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Tavneet Suri, [https://www.youtube.com/watch?v=ZMe_YU18BOI#action=share Webinar on adaptations for phone surveys]</div></td></tr>
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</table>Avnish95